Legacy tools that don't talk
Most hotel PMSs don't connect to the channel manager, the booking engine or the books. Staff re-key every stay and chase every mismatch by hand.
Solutions · By property type
A 24/7 front desk, without the headcount
PropertyStack runs your rooms, guest messages and direct bookings in one place. AI agents answer guests during the hours you don't staff.
Sound familiar?
What independent hotels are up against
Guests expect a 24/7 front desk
Messages and calls arrive at every hour, in any language. Guests expect an answer at hotel standard, even when no one is on the desk.
OTA commissions eat the margin
Every OTA booking hands a commission to the channel. Without a fast, branded booking site of your own, repeat guests have nowhere to book direct.
PropertyStack does what a hotel front desk does
Call at 2:10am — “Is there parking at the hotel?”
Answers, then offers early check-in for $35
Room 201 · King Suite
Parking confirmed · early check-in offered
What runs your hotel
Distribution, direct bookings and the room timeline, with the agents that work the desk.
PropertyStack for Boutique Hotels
Everything operators ask before switching.
Yes. The multi-calendar expands a property into room-level rows, such as queen and king suites. Each room has its own availability, rates and bookings, and rooms sit alongside any whole properties you also run.
The Communication agent answers guest messages 24/7, in the guest's language, across every channel. An always-on AI phone line answers calls, handles common guest questions and can offer upsells like early check-in or late checkout. When something genuinely needs a human, it escalates to you.
PropertyStack connects to Airbnb, Booking.com and Vrbo, plus your own direct-booking site. Rates, rules and availability sync in real time, with no double-bookings. Your direct site is fast, branded and commission-free, with payments and upsells built into the flow.
Migration is done for you. From Guesty, Hostaway or another tool, your listings, bookings, guests and history are brought across. Onboarding is guided and hands-on, the PropertyStack team does the heavy lifting, and the pace matches your portfolio size.
Still have questions?
Ask PropertyStackYour front desk, on duty around the clock.
Tell us about your property and we'll show you how the phone line, messaging and direct bookings would run for it.
- An AI phone line that answers calls 24/7
- Guest messaging in the guest's language, on every channel
- A fast, branded, commission-free direct-booking site