Features · Run the day-to-day
Automate the busywork
A workflow watches for an event — a new booking, a check-in, a tag — then sends messages and updates tasks for you.
Start from a ready-made template
PropertyStack includes a library of workflow templates — check-in welcomes, payment confirmations, VIP booking alerts. Pick one and the whole flow is built for you.
- Templates grouped by use case — reservation, owner, payment, items
- Preview the full flow before you use it
- One click to apply, then edit any step
What Workflows do in a day
New reservation created — Beachfront Villa
Fires the confirmation workflow
Reservation confirmation
Run 90 · success
Every step is a block on the canvas
You build a workflow by connecting blocks — send an SMS, branch on guest details, wait three hours, let an AI agent follow up. The canvas shows exactly what will run before you publish.
- Send-message blocks for SMS, WhatsApp and email
- Branches split the flow on guest details
- Wait steps and AI agent steps in the same flow
Workflows questions
Everything operators ask about Workflows before switching.
An event inside PropertyStack — a new reservation is created, a conversation tag is added, an item's status changes. The workflow then runs its branches, delays and actions in order. Workflows are built in, not bolted on, so they act on your real reservations and conversations.
No. PropertyStack includes a template library grouped by use case — check-in sequences, payment confirmations, booking notifications. Preview any flow, use it in one click, then edit any step on the canvas.
The builder has send-message steps for SMS, WhatsApp and email. Guest messaging runs across SMS, WhatsApp, email and the AI phone line, all in one inbox.
Yes — upsells like early check-in, late checkout, gap-night extensions and add-ons are offered across the AI phone line, guidebook, workflows and direct-booking site. Upsell message workflows sit alongside check-in, check-out and confirmation workflows.
Still have questions?
Ask PropertyStackYour busywork, handled before you see it.
Paste an Airbnb listing and we'll show you what it could look like — a rewritten title, description, photos and a task list from your reviews.
- Syncs with every channel
- Cancel anytime
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